Privacy Policy

Last Updated: July 3, 2026

TechSmart LLC ("we," "us," or "our") operates the True Scanner app ("True Scanner," "the app"). This Privacy Policy explains what information the app collects, why we collect it, and the choices you have. By downloading, installing, or using True Scanner, you agree to the practices described here. If you do not agree, please do not use the app.

1. Information We Collect

We aim to collect as little as possible. You can use True Scanner's core features — scanning, cropping, text recognition, signing, and exporting — without creating an account or giving us any personal information.

Information you provide

Nothing is required to use the app. We only receive information you choose to send us — for example, if you email our support team at [email protected], we will see your email address and whatever you write in your message so we can help you.

Information collected automatically

When you use the app, we and our analytics providers may automatically collect technical and usage information, including your device model, operating system version, app version, device language, coarse in-app usage and analytics events (such as which features you open or how often you scan), crash and diagnostic data, and your approximate region derived from your IP address. This information is used in aggregate to keep the app stable and to understand which features are useful. It does not include the contents of your scans.

Anonymous device identifier

The app uses a device-provided identifier (Apple's Identifier for Vendor) with certain requests — for example, to verify and log your subscription status. We use it only to operate features like subscriptions and to keep our analytics accurate. This identifier is not linked to your name, email, or Apple ID, and is not used to track you across other apps or websites.

Advertising identifier

For free users, our advertising partners may use Apple's Identifier for Advertisers (IDFA) — but only if you grant permission through Apple's App Tracking Transparency prompt. If you do not allow tracking, the IDFA is not used to personalize ads, and you will see non-personalized ads instead.

Purchase information

If you subscribe to True Scanner PRO, your purchase and subscription status are processed by Apple through the App Store (StoreKit). We receive confirmation of your subscription status so we can unlock PRO features, but we never receive or store your card number or any payment details — those are handled entirely by Apple.

2. Your Documents & Scans

True Scanner lets you turn paper and images into digital documents. When you scan with the camera, capture happens through Apple's document camera and the resulting image is processed on your device. When you import a photo or PDF, iOS hands the app only the item you pick; the app does not browse, read, or upload the rest of your photo or file library.

Each page is cropped, enhanced, and — if you use text recognition — read by on-device OCR (Apple's Vision framework). Your scans, the recognized text, your signatures, and the documents you create are saved locally on your device. We do not upload, store, analyze, or share the contents of your documents.

iCloud sync (optional). If you sign in to iCloud and enable sync, your documents are backed up and kept in sync across your own Apple devices using Apple's iCloud (CloudKit). That data lives in your personal iCloud account under Apple's control; we do not host it and cannot read it. You can turn sync off at any time, and iCloud storage is governed by Apple's terms and privacy policy.

3. How We Use Information

We use the information described above to: operate, maintain, and improve the app; diagnose and fix crashes and bugs; measure how features are used so we can make them better; process and verify your subscription and unlock PRO features; show ads to free users; and respond to your support requests. We do not use this information to build a profile of you, and we do not access the contents of your scanned documents.

4. Advertising & Tracking

True Scanner is free to download, and free users may see ads. Our advertising partners — Google AdMob and Meta Audience Network — may serve those ads. To support your privacy choices, the app uses Apple's App Tracking Transparency (ATT) framework and Google's User Messaging Platform for consent where required.

If you allow tracking when prompted, ads may be personalized using your advertising identifier. If you decline, you will receive non-personalized ads. You can change your decision at any time in iOS Settings ▸ Privacy & Security ▸ Tracking, where you can also turn off tracking requests entirely. True Scanner PRO subscribers do not see ads at all.

5. Permissions

Camera. When you scan a document, the app asks for camera access so it can capture the page. The camera is used only while you are scanning, and the captured image is processed on your device.

Photos (importing). When you choose to import a photo or PDF, the app opens a system picker so you can select the items you want. The picker runs outside the app, so the app receives only the items you pick and does not gain access to your full library.

Save to Photos. If you choose to save a scanned document or exported JPG to your photo library, the app requests permission to add it. We do not read your existing photos.

Network. The app uses your internet connection to process subscriptions, run analytics and remote configuration, sync with iCloud, and (for free users) load ads.

Tracking. As described above, the app uses App Tracking Transparency to ask whether advertising may use your IDFA.

6. Third-Party Services

We rely on a small number of trusted service providers, each governed by its own privacy policy:

• Apple (App Store / StoreKit for purchases, and iCloud for optional sync) — apple.com/legal/privacy
• Google Firebase (Analytics, Crashlytics, Remote Config) — firebase.google.com/support/privacy
• Google AdMob (advertising for free users) — policies.google.com/privacy
• Meta Audience Network (advertising for free users) — facebook.com/privacy/policy

7. Data Sharing & Selling

We do not sell your personal data for money. However, when free users allow tracking through Apple's App Tracking Transparency prompt, we share your advertising identifier (IDFA) with our advertising partners (Google AdMob and Meta Audience Network) so they can show personalized ads. Under the California Consumer Privacy Act, as amended by the CPRA, disclosing an advertising identifier for cross-context behavioral advertising is treated as "sharing" — and may be treated as a "sale" — of personal information. Apart from this advertising activity, we share information only with the service providers listed above, and only to the extent needed to operate and improve the service, or where we are legally required to do so, such as to comply with a valid legal request or to protect our rights and the safety of our users. You can opt out of this sharing at any time — see Your Rights below.

8. Data Retention

We keep information only for as long as it is needed for the purposes described in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements. Aggregated and diagnostic data may be retained for analysis. The documents you scan stay on your device (and in your own iCloud, if you enable sync) until you remove them. When information is no longer needed, we delete or anonymize it.

9. Security

We use reasonable technical and organizational safeguards to protect the limited information we handle. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

True Scanner is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us at [email protected] and we will delete it.

11. Your Rights (GDPR / CCPA)

Depending on where you live, you may have rights over your personal information, including the right to access it, to correct it, to request its deletion, and to opt out of personalized advertising. California residents also have the right to opt out of the "sale" or "sharing" of their personal information ("Do Not Sell or Share My Personal Information"). Because our only such sharing is the use of your advertising identifier for personalized ads, you can exercise this right by declining Apple's App Tracking Transparency prompt or turning off tracking in iOS Settings ▸ Privacy & Security ▸ Tracking; you will then see only non-personalized ads. To exercise any other right, email us at [email protected] and we will respond in accordance with applicable law. We will not discriminate against you for exercising these rights.

12. International Transfers

We and our service providers may process and store information in countries other than the one in which you live. Where we transfer data internationally, we take steps to ensure appropriate safeguards are in place to protect it, consistent with applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time as the app evolves or as the law requires. When we do, we will revise the "Last Updated" date at the top of this page. Significant changes may be highlighted in the app. Your continued use of True Scanner after an update means you accept the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

TechSmart LLC
Email: [email protected]

You may also want to read our Terms of Use.